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December 05 2024

    Detalles de Empleo

Empleo: Customer Service Representative:

La descripci髇 del trabajo.:

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Empresa

EMAYA Services

Descripci贸n de la Empresa

EMAYA is an ISO 27001 Certified BPO and Contact Center delivering services that exceed our clients customer expectations.

Departamento

La Libertad

Localidad

Antiguo Cuscatl谩n

Salario

$700

Tipo de Contrataci贸n

Tiempo Completo

Descripci贸n de la Plaza

As a Collections/Customer Service Representative, you will be responsible for managing and collecting all the outstanding accounts receivables from clients and customers. Resolve customer billing problems and reduce the number of accounts receivables.

You will also:
Provide outstanding customer service and resolve unpaid bills through both outbound and inbound calls.
Record information about the financial status of customers and the status of collection efforts.
Advise customers of necessary actions and strategies for debt repayment.
Answer customer questions regarding problems with their accounts.
Negotiate professionally with customers and explore sources to determine the best possible arrangement.
Verify customer information and offer payment options.
Follow up on the recovery of funds and reactivation of Customer profiles.

Skills and requirements:
Advanced English, both written and spoken.
Knowledge of Excel and Microsoft Office.
High School diploma.
Must be able to work in the office.
Schedule from 10 AM to 8 PM from Monday to Friday, Weekends Off.
Must have reliable transportation.

Experience:
Entry-level assistant with 1-year experience in BPO, telemarketing, call center experience in a customer service account or any related experience is preferred.
Experience handling larger volumes of calls is preferred.

What do we offer?
Legal Benefits
Employee benefits and discounts
You will receive 15 days of full Aguinaldo for 2021

M铆nimo Nivel Acad茅mico Requerido

Bachillerato/Preparatoria/Secundaria

M铆nimo Nivel de Ingl茅s Requerido

Avanzado

M铆nima Experiencia Laboral Requerida

1 a帽o Aplicar al empleo

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Competencia/cualificaci髇:

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Tipo de Empleo:
Sueldo: No especificado
Titulaci髇: Sin especificar
Experiencia: No especificado
Localizaci髇 del Empleo: La Libertad
Tipo de empresa Empleador
D韆 de env韔: 2024/11/13 / Viewed 4540 times
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