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Empleo: Customer Service Representative:La descripci髇 del trabajo.:Compartir Facebook Twitter EmpresaEMAYA ServicesDescripci贸n de la EmpresaEMAYA is an ISO 27001 Certified BPO and Contact Center delivering services that exceed our clients customer expectations.DepartamentoLa LibertadLocalidadAntiguo Cuscatl谩nSalario$700Tipo de Contrataci贸nTiempo CompletoDescripci贸n de la PlazaAs a Collections/Customer Service Representative, you will be responsible for managing and collecting all the outstanding accounts receivables from clients and customers. Resolve customer billing problems and reduce the number of accounts receivables.You will also: Provide outstanding customer service and resolve unpaid bills through both outbound and inbound calls. Record information about the financial status of customers and the status of collection efforts. Advise customers of necessary actions and strategies for debt repayment. Answer customer questions regarding problems with their accounts. Negotiate professionally with customers and explore sources to determine the best possible arrangement. Verify customer information and offer payment options. Follow up on the recovery of funds and reactivation of Customer profiles. Skills and requirements: Advanced English, both written and spoken. Knowledge of Excel and Microsoft Office. High School diploma. Must be able to work in the office. Schedule from 10 AM to 8 PM from Monday to Friday, Weekends Off. Must have reliable transportation. Experience: Entry-level assistant with 1-year experience in BPO, telemarketing, call center experience in a customer service account or any related experience is preferred. Experience handling larger volumes of calls is preferred. What do we offer? Legal Benefits Employee benefits and discounts You will receive 15 days of full Aguinaldo for 2021 M铆nimo Nivel Acad茅mico RequeridoBachillerato/Preparatoria/SecundariaM铆nimo Nivel de Ingl茅s RequeridoAvanzadoM铆nima Experiencia Laboral Requerida1 a帽o Aplicar al empleoB煤squedas Relacionadas Empleos en Antiguo Cuscatl谩n Empleos en La Libertad Empleos call center Empleos legal Empleos marketing Empleos excel EMPLEOS RELACIONADOS Oferta destacada Coordinador de Cr猫ditos y Cobros ESV» Ubicaci贸n: Santa Elena | Departamento: La Libertad » ATENCION EL SALVADOR!! Busco Coordinador de Cr猫ditos y Cobros para cliente de consumo masivo regional. Su principal objetivo es recibir pagos en efectivo por venta... » Publicaci贸n: 11/10/2021 - Remuneraci贸n: $500 a $700 (d貌lares americanos) Oferta destacada Subdirectora T茅cnica de Programa» Ubicaci贸n: Zaragoza | Departamento: La Libertad » Objetivo dLa posici贸n: Coordinar y colaborar con el 谩rea de direcci贸n en la planificaci贸n, organizaci贸n, supervisi贸n y ejecuci贸n de estrategias del 谩rea t茅cnica del Programa,... » Publicaci贸n: 11/10/2021 - Remuneraci贸n: ---------- Contador General» Ubicaci贸n: Boulevard Del Hipodromo No. 572, Colonia San Benito, San Salvador, El Salvador. | Departamento: La Libertad » Requisitos generales: G茅nero: Femenino (Deseable) Edad : 25 a帽os a 4 0 a帽os Experiencia: 4 a帽os Conocimientos y aplicabilidad en: -Contabilidad General -Elaboraci贸n de Declaraciones de... » Publicaci贸n: 11/10/2021 - Remuneraci贸n: ---------- Competencia/cualificaci髇:
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